Gaming on pklock should always feel like fun — never like pressure. We have built a full set of responsible gaming tools directly into your account so you can set your own limits, take breaks and stay in control at every step.
Every tool is free, available instantly from your account settings and designed to keep gaming enjoyable.
Set a daily, weekly or monthly cap on how much you can deposit into your pklock account. Once the limit is reached, no further deposits are accepted until the period resets. Increases take 7 days to apply — decreases are instant.
Cap the total amount you can lose within a set period. pklock will stop accepting bets once your loss limit is reached, giving you a hard boundary that protects your bankroll and prevents chasing losses in the heat of the moment.
Choose how long each gaming session can last. When your time is up, pklock will display a clear notification and log you out automatically. You decide whether 30 minutes, 1 hour or 2 hours is right for you.
Enable regular pop-up reminders that show how long you have been playing and how much you have won or lost in the current session. Reality checks are a simple nudge that helps you stay aware without interrupting your flow.
Need a short pause? Use the Take a Break feature to suspend your pklock account for 24 hours, 7 days or 30 days. During a break, you cannot log in or deposit. Your balance is safe and waiting when you return.
If you feel gaming is becoming a problem, self-exclusion closes your pklock account for a minimum of 6 months. During this period, pklock will not send you any marketing. This is a serious tool — use it if you need it.
Responsible gaming means playing on pklock in a way that stays fun, affordable and within your personal boundaries. It is about making conscious choices — deciding in advance how much time and money you are comfortable spending, and sticking to those decisions even when a session is going well or going badly.
pklock was built for players who want entertainment. The games on pklock — from Ganesh Fortune to Mahjong Ways to Go Rush — are designed to be exciting and engaging. That engagement is exactly why responsible gaming tools matter. The same features that make a game enjoyable can also make it easy to lose track of time or spend more than you planned.
Responsible gaming is not about playing less. It is about playing smarter. A player who sets a deposit limit and sticks to it can enjoy pklock every single day without any negative impact on their finances or daily life. pklock wants every player in Bangladesh to have that kind of experience — consistent, enjoyable and always within their means.
Gaming should never be used as a way to earn income, solve financial problems or escape from stress. If you find yourself thinking about pklock in those terms, please read the support section below or contact us at [email protected].
Problem gambling can develop gradually. Most people do not notice it happening until the behaviour is already affecting their daily life. pklock encourages all players to be honest with themselves and to watch for the following warning signs in their own gaming habits.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use the pklock self-exclusion tool or contact [email protected] for a confidential conversation with our responsible gaming team.
Answer the following questions honestly. If you answer "yes" to three or more, it may be time to use pklock's responsible gaming tools or speak to a support professional.
Have you ever spent more on pklock in a single session than you planned before you started?
Have you ever continued playing on pklock after losing, trying to win back what you lost?
Have you ever felt guilty or ashamed about how much time or money you spent on pklock?
Has anyone close to you expressed concern about your gaming habits on pklock or elsewhere?
Have you ever used money meant for essential expenses — food, rent, bills — to deposit on pklock?
Do you find it difficult to stop playing on pklock even when you know you should?
Three or more "yes" answers suggests your gaming may be moving beyond entertainment. Please use the pklock responsible gaming tools or reach out to [email protected] — our team is here to help, not to judge.
Setting responsible gaming limits on pklock takes less than two minutes. All tools are available directly from your account dashboard — no need to contact support unless you want to. Here is how to get started.
Go to pklock and log in with your registered phone number and password. If you do not have an account yet, register in under two minutes.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here with clear descriptions and input fields.
Select the tool you want — deposit limit, loss limit, session timer, reality check, take a break or self-exclusion — and enter your preferred values. Confirm your choice.
Decreases to limits and all break or exclusion tools take effect instantly. Increases to limits have a 7-day cooling-off period to protect you from impulsive decisions.
If you want to set a self-exclusion and cannot access your account, contact pklock support at [email protected] immediately. We will process the exclusion manually within one hour of receiving your request.
pklock is strictly for adults aged 18 and over. We take underage access seriously and have multiple layers of protection in place to prevent minors from registering or playing on the platform.
If you share a device with younger family members, we recommend using your device's parental control settings to restrict access to the pklock website and app. You should also never share your pklock login credentials with anyone, including family members.
If you believe a minor has accessed pklock using your account or device, contact [email protected] immediately. We will investigate and take appropriate action within 24 hours.
If you feel that gaming is affecting your life in a negative way, you do not have to deal with it alone. pklock's responsible gaming team is available 24 hours a day, seven days a week to listen and help you find the right tools or resources.
Reaching out is not a sign of weakness — it is the smartest move you can make. Our team will never judge you or make you feel embarrassed. Everything you share with us is treated with complete confidentiality.
pklock support is available around the clock. If you are struggling, please reach out — we would rather hear from you early than see gaming cause you harm. Email: [email protected]
Responsible gaming is not a box pklock ticks to meet a requirement. It is a genuine part of how we operate. We believe that a player who feels safe, in control and respected will enjoy pklock for years — and that is far more valuable to us than any short-term revenue from a player who is struggling.
pklock monitors account activity for patterns that may indicate problem gambling — such as rapid deposit sequences, large loss streaks or sudden changes in betting behaviour. When our systems flag a concern, our responsible gaming team will reach out proactively to check in with the player.
We review and update our responsible gaming tools regularly to make sure they reflect best practices. We also train our customer support team to recognise the signs of problem gambling and to respond with empathy and practical help rather than scripted responses.
pklock will never use marketing tactics that target vulnerable players, encourage chasing losses or create a false impression that gaming is a reliable way to make money. Our promotions are designed to add value to recreational players — not to exploit anyone.
pklock is committed to being the most player-safe gaming platform available to players in Bangladesh. If you have suggestions for how we can improve our responsible gaming tools, we genuinely want to hear them at [email protected].
Whether you want to set a limit, take a break or just talk through how you are feeling about your gaming, pklock support is here. Email [email protected] or use live chat — we will respond within minutes, any time of day or night.
pklock gives you the tools to keep gaming fun. Set your limits before you start, check in with yourself regularly and remember — the best gaming session is one you feel good about afterwards. Create your account today and play with confidence.